Cost of Goods & Cost of Shipping: The price of all goods and services are clearly displayed in our 'postage and packing' section of this site. There are no hidden additional costs or low order fees. We can not however accept responsibility for loss, damage or late delivery by postal services.
Cost of Goods & Shipping outside of the UK including Ireland: The price of all goods and services are clearly displayed. However an additional charge of £10.00 per order will be included to countries outside of the UK. We can not gaurentee delivery times but we will do our best to give you an estimated time of arrival depending on which country we are sending to. Plesae be advised that that will allways be a delay at busy periods like Christmas.
Methods of Payment :We accept payment by cheque, postal order, credit/debit card in addition to PayPal Delivery Orders: are usually despatched within 24 hours of clearance of funds. Should any item be out of stock at the time of order, the order is normally part dispatched with the out of stock item following once in stock. Should there be any unforeseen delays or issues with the order we will e-mail you and discuss what you would like to decide regarding your order. We can not accept responsibility for loss, damage or late delivery by postal services. We will always try to ensure customer satisfaction and will do all we can to meet customer requirements where possible.
Refunds: We offer no-quibble refund/exchange policy if the goods dispatched are faulty or not as described. We wish to ensure 100% satisfaction with our products, so if you have any concerns about our products, please contact us through our contact section of this shop.
For Your Protection: We guarantee to meet our obligations under the consumer protection laws currently in force, specifically:- • the Sale of Goods Act 1979; • the Supply of Goods and Services Act 1982; • the Consumer Credit Act 1974; • the Trade Descriptions Act 1968; • the Unfair Contract Terms Act 1977 and the 1994 Regulations; and • the Consumer Protection Act 1987. Contracts & Statutory Rights These Terms and Conditions do not affect your statutory rights as a consumer as required by the Code of Practice
Data protection & Privacy : We do not pass on, discuss or sell ANY customer details to ANY third party unless required to do so by law. We do however, provide delivery address and telephone number (when consented) to our courier company for the sole purpose of delivering the order. The telephone number is only required in case of delivery problems (for example, if the driver is unable to find your address), The delivery information provided is never knowlingly passed on by the courier service or Regal Rabbits to any third party, unless required to do so by law.
Complaints: Our aim is to provide our customers with 100% satisfaction when visiting and using Regal Rabbits. However we do realise that we can make mistakes and goods can sometimes not fulfil our standards. In these instances or if something does go wrong, we will do all we can to put the situation right if it is within our capabilities. By viewing this website it is understood that the intellectual property rights of Regal Rabbits are fully respected and that no part of this site, it's contents, images, logos or text are downloaded, reproduced or copied in any way without the written consent from a Regal Rabbits representative. This should be in writing and agreed prior to download or reproduction. All rights reserved.
Cost of Goods & Shipping outside of the UK including Ireland: The price of all goods and services are clearly displayed. However an additional charge of £10.00 per order will be included to countries outside of the UK. We can not gaurentee delivery times but we will do our best to give you an estimated time of arrival depending on which country we are sending to. Plesae be advised that that will allways be a delay at busy periods like Christmas.
Methods of Payment :We accept payment by cheque, postal order, credit/debit card in addition to PayPal Delivery Orders: are usually despatched within 24 hours of clearance of funds. Should any item be out of stock at the time of order, the order is normally part dispatched with the out of stock item following once in stock. Should there be any unforeseen delays or issues with the order we will e-mail you and discuss what you would like to decide regarding your order. We can not accept responsibility for loss, damage or late delivery by postal services. We will always try to ensure customer satisfaction and will do all we can to meet customer requirements where possible.
Refunds: We offer no-quibble refund/exchange policy if the goods dispatched are faulty or not as described. We wish to ensure 100% satisfaction with our products, so if you have any concerns about our products, please contact us through our contact section of this shop.
For Your Protection: We guarantee to meet our obligations under the consumer protection laws currently in force, specifically:- • the Sale of Goods Act 1979; • the Supply of Goods and Services Act 1982; • the Consumer Credit Act 1974; • the Trade Descriptions Act 1968; • the Unfair Contract Terms Act 1977 and the 1994 Regulations; and • the Consumer Protection Act 1987. Contracts & Statutory Rights These Terms and Conditions do not affect your statutory rights as a consumer as required by the Code of Practice
Data protection & Privacy : We do not pass on, discuss or sell ANY customer details to ANY third party unless required to do so by law. We do however, provide delivery address and telephone number (when consented) to our courier company for the sole purpose of delivering the order. The telephone number is only required in case of delivery problems (for example, if the driver is unable to find your address), The delivery information provided is never knowlingly passed on by the courier service or Regal Rabbits to any third party, unless required to do so by law.
Complaints: Our aim is to provide our customers with 100% satisfaction when visiting and using Regal Rabbits. However we do realise that we can make mistakes and goods can sometimes not fulfil our standards. In these instances or if something does go wrong, we will do all we can to put the situation right if it is within our capabilities. By viewing this website it is understood that the intellectual property rights of Regal Rabbits are fully respected and that no part of this site, it's contents, images, logos or text are downloaded, reproduced or copied in any way without the written consent from a Regal Rabbits representative. This should be in writing and agreed prior to download or reproduction. All rights reserved.